Target. Equifax. Verizon. Whole Foods. Uber.
These are just some of the companies
that had private, personal information stolen in the last year. A 2017
identify fraud study released by Javelin
Strategy & Research found that 15.4 million U.S. consumers were victims of online fraud in 2016,
totaling
$16 billion dollars stolen. If you’re concerned about your personal information when picking up
groceries,
think about how much more important it is to protect yourself when going through the home buying
process.
Because of regulations and stricter requirements
for mortgage lenders, a large amount of sensitive information must be
provided when you’re working with a lender
like ConsumerDirect Mortgage to determine qualification for a mortgage. The information might include
your bank
statements, tax returns, W2s and recent pay stubs. They may also need to know your credit card history
and
the balance of those accounts.
During the pre-qualification process,
your lender will examine all the details closely, pull your credit score, gather pay stubs and obtain
tax and assessment
documents. This information transfer can leave you exposed to identity theft. But there are ways to
protect
yourself – and your personal and financial data.
1. Ask questions first
Start the conversation
with your mortgage loan officer by asking about their overall security practices. Do they offer a
secure portal to deliver
information? Do they have strict policies in place about who can view the information and how it’s
shared
within their office? Before applying for the loan, ask to read your lender’s privacy and security
policies.
If you have doubts, dropping off the information in person might be worth the peace of mind.
2. Rely on referrals
There are plenty of online lenders
you may discover when shopping for a mortgage. If you’re never heard of them, proceed with caution.
Your best bet is to apply
with well-known lenders, and seek referrals from family members or friends who’ve had good experiences.
Another
safeguard is to check with regulatory agencies to ensure your mortgage loan officer has a current
license.
3. Share files securely
If you’re applying for a mortgage electronically,
only use a secure network when submitting your application. Make sure your personal Wi-Fi network is
password protected,
and never share information from your phone on a public network.
What’s more, email isn’t a foolproof way
to send files securely. Unless you’re sending encrypted files, you’re still at risk. There are plenty
of free encryption
software packages available for just this purpose. When sharing personal information via email, always
send
files and passwords separately. Better yet, text the information directly to the lender or make a quick
call
to relay the password. This extra step can help keep your information safe.
4. Know what happens after the loan
When you’re through the process
and enjoying your new home, who will have access to your personal information? Will documents be
destroyed or stored? How
will it be disposed of when the transaction is complete?
5. Trust your instincts
If something doesn’t feel right
it probably isn’t. If you receive a suspicious email from an address you don’t recognize, don’t open it
or respond with your
personal information. Pick up the phone and call your lender to confirm whether or not the
communication
is legitimate.